The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
372 Strand,
London,
United Kingdom,
WC2R 0JJ,
Greater London
Map view
street view
372 Strand,
London,
United Kingdom,
WC2R 0JJ,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3600 ft
Museums
The British Museum
4200 ft
Garden
Buckingham Palace
1.3
mi
Church
Westminster Abbey
5100 ft
Museums
National Gallery
2200 ft
Elizabeth Tower - Houses of Parliament
Big Ben
1.2
mi
Castle
Tower of London
1.9
mi
Opera House
Covent Garden
2100 ft
Market
Borough Market
1.4
mi
Public Building
Houses of Parliament
4500 ft
Harbor
Tower Bridge
2.0
mi
Gallery
Tate Modern
1.2
mi
Square
Piccadilly Circus
3600 ft
Clive Steps
Churchill War Rooms
4400 ft
Palace
St James's Park
4800 ft
Parks
Hyde Park
1.9
mi
Church
St Paul's Cathedral
1.0
mi
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
2900 ft
Oxford Street
Oxford Street
4700 ft
Gallery
National Portrait Gallery
2200 ft
Aquarium
SEA LIFE Centre London Aquarium
4100 ft
Great Central House
Marylebone Tube
1.4
mi
Museums
Sir John Soane's Museum
3100 ft
Seven Dials Covent Garden
Seven Dials
2300 ft
Museums
Imperial War Museums
1.4
mi
Museums
Museum of London
1.3
mi
Nearby
Square
Trafalgar Square
1600 ft
Museums
London Transport Museum
800 ft
Events
Somerset House
1200 ft
Restaurants
Joe Allen
300 ft
2 Burleigh Street
Haxells Restaurant & Bar
0 ft
372 Strand Strand Palace Hotel
Smollensky's on the Strand
100 ft
105 The Strand Next To Savoy Theatre
Salieri Restaurant
200 ft
376 Strand
The Ivy Market Grill
800 ft
1A Henrietta Street Covent Garden
The Coal Hole
300 ft
91-92 Strand
Big Easy Bar.B.Q & Lobstershack
700 ft
12 Maiden Lane Covent Garden
The Gin Palace
300 ft
372 Strand
Melba at the Savoy
200 ft
Strand The Savoy
Balthazar
1100 ft
4-6 Russell Street
Frankie & Benny's
200 ft
355-357 Strand Burleigh House
Cote Brasserie
900 ft
17-21 Tavistock Street
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Limited suitcase space
Lacking dining variety
8.0/10
Great
Rooms
7.6
Location
9.2
Service
8.5
Dining
6.7
Guest reviews
8.0/10
based on 26 review
4/5
based on 460 review
8.2
8.2/10based on 14802 review
#461 of 1,197 hotels in London based on Tripadvisor
Jack
United Kingdom,
April
2024
7.4/10
The hotel is situated in an ideal area of London, offering easy access to all the amazing sites. The rooms are comfortable and well-equipped, but lack a minibar. The service provided by the staff, although sometimes confused, was impeccable. The location is excellent, close to all the theaters and attractions. The dining experience was disappointing with overcooked food and no atmosphere. Overall, a great central spot with room for improvements in dining.
Rooms
8.0
The rooms are equipped for families with two kids and feature air conditioning. They have a safe in the closet and some extra soundproofing between bedrooms.
Service
9.0
The service provided by the staff was faultless, although there were occasional moments of confusion. They were attentive and accommodating.
Location
10.0
The hotel is ideally located in a great central area with easy access to all of London's attractions. It is perfect for theater enthusiasts and those looking to explore the city.
Dining
5.0
The dining experience at 10.25 was disappointing with dry, overcooked food and a lack of atmosphere. Not an ideal choice for meals at the hotel.
Facilities
6.0
The hotel offers various facilities, but the dining experience leaves room for improvement. Enhancements in this area would greatly benefit guests.
Marc
United Kingdom,
April
2024
8.8/10
I loved my stay at this hotel! The rooms were comfortable with a complimentary mini bar, and the bed was so comfy. The service was exceptional, especially from the duty Manager and Security staff who really made a difference. The location is perfect, right in the center of the city. The dining was satisfactory, but the Tuscan cheese was a delight. The facilities were great, and the price was worth it for the experience.
Rooms
9.0
My room was equipped with a complimentary mini bar and the double bed was incredibly comfy.
Service
9.0
The duty Manager and Security staff really went above and beyond to assist, making my stay memorable. The service was exceptional.
Location
10.0
The hotel's location in the very city center was so convenient, close to everything I needed.
Dining
7.0
The dining experience was enjoyable, especially the Tuscan cheese which was a delightful treat.
Facilities
9.0
The hotel's facilities were top-notch and enhanced my overall experience.
Stephen
United States of America,
March
2024
8.2/10
I had a delightful stay at the hotel! The rooms were cozy and modern, but with limited space for opening suitcases. The service was exceptional, from the attentive doorman to the accommodating reception staff who even granted a complimentary late check-out. The location was ideal for exploring London's theaters and attractions, with public transport conveniently close by. The dining experience lacked some atmosphere and variety, but the smoked fish was a highlight. The facilities were well-maintained, ensuring a comfortable stay overall.
Rooms
8.0
The rooms were cozy and modern, but with limited space for opening suitcases.
Service
9.0
The service was exceptional, from the attentive staff to the accommodating receptionists.
Location
9.0
The hotel's location was ideal for exploring London's theaters and attractions, with convenient access to public transport.
Dining
7.0
The dining experience lacked some atmosphere and variety, but the smoked fish was enjoyable.
Facilities
8.0
The facilities were well-maintained, ensuring a comfortable stay.
Great location
Limited suitcase space
Liz
United States of America,
February
2024
6.6/10
I had a mixed experience at this hotel. The room overlooked the patio with a poor view of the air conditioning units, and the TV was not up to par, although the walk-in shower was a plus for my wife with mobility issues. The service varied from a very rude receptionist to helpful staff throughout, including the doorman who assisted with our bags. The central location made sightseeing easy, although the dining options were somewhat lacking. Overall, a decent stay with some drawbacks.
Rooms
6.0
The room faced the patio with a dismal view of the air conditioning units. The TV quality was a bit lacking, but the walk-in shower was convenient for my wife.
Service
7.0
The service was a mixed bag, ranging from a rude receptionist to friendly staff who assisted us promptly. Special shoutout to the doorman for his help!
Location
8.0
The hotel's location was excellent, close to major landmarks like Covent Garden and theaters like the Savoy, making it convenient for exploring London.
Dining
5.0
The dining options were not exceptional, but there were alternatives available. The food quality could be improved.
Facilities
The hotel had decent facilities for a comfortable stay, although there is room for improvement in certain areas.
David
United Kingdom,
February
2024
8.2/10
The hotel's location is ideal for theaters and Covent Garden, right opposite Savoy with Covent Garden behind, making it very central. The rooms are clean and comfortable but have limited space for bags. The service, from the doormen to the receptionist, was exceptional and really made a difference to our stay. The dining options, although with limited choices, feature good meat. Overall, a convenient spot with friendly service, though lacking in dining variety.
Rooms
8.0
The rooms are clean and comfortable but have limited space for bags.
Service
9.0
The service from the doormen to the receptionist was exceptional and made a real difference to our stay.
Location
9.0
The hotel's location is ideal for theaters and Covent Garden, right opposite Savoy with Covent Garden behind, making it very central.
Dining
7.0
The dining options, although with limited choices, feature good meat.
Facilities
8.0
Facilities are convenient for a busy area with decent amenities.
Friendly staff
Limited dining options
Anne
United Kingdom,
February
2024
7.4/10
The hotel is in the center of London and it offers disabled facilities in the rooms which I found very convenient. The service, especially from the duty Manager and Security staff, was outstanding, and they really went above and beyond to make my stay enjoyable. The location is perfect, right in the heart of the city, and just around the corner from Covent Garden. The dining options had some nice sausages but lacked atmosphere. Overall, a comfortable stay with a few improvements needed.
Rooms
8.0
The rooms come with disabled facilities which was a great added feature. The small window and dismal view were a bit disappointing, but the good coffee facilities made up for it.
Service
7.0
The duty Manager and Security staff provided exceptional service, making a big difference in my stay. However, there were some issues with responsiveness, like the unattended air conditioning problem despite requests.
Location
9.0
The hotel is in a great location, right in the city center near Covent Garden, which was so convenient for exploring the theater district and other attractions.
Dining
6.0
The dining had some nice sausages but lacked atmosphere, with a quantity over quality approach. The thin crispy fries were a highlight.
Facilities
7.0
The facilities were decent, but could use some improvement in creating a better dining ambiance. However, the convenience of the city center location made up for any shortcomings.
Convenient Location
Lackluster Dining
Ted
United Kingdom,
February
2024
8.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms. The staff was exceptionally friendly and accommodating. However, the dining experience left something to be desired with limited breakfast options. The location was superb, ideal for exploring Central London attractions. Overall, a good value for the money.
Rooms
8.0
The rooms were clean and comfortable, equipped with air conditioning and a small window overlooking an airway. Spent time in the bar for over an hour enjoying the atmosphere.
Service
9.0
From the Reception manager to the doorman and porter, the service was impeccable. They even allowed me to have a later check-out for free.
Location
10.0
The hotel is perfectly located in a great area of London, offering easy access to all Central London attractions and the west end theatres. Very close to the Covent Garden underground station.
Dining
7.0
The dining experience was professionally served, but lacked atmosphere. Would have preferred more variety in the menu.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Mark
United Kingdom,
January
2024
7.4/10
The hotel is situated in an excellent central area, allowing easy access to all the main attractions. The rooms are decent, providing a large bed, but some feel claustrophobic due to painted-out windows. The front-facing rooms offer a better view. The doorman, Joseph, and the duty Manager, along with the Security staff, greatly enhance the overall experience despite occasional confusion. The location near theaters and major sites is a big plus, making it convenient for show attendance and exploring London. The French patisserie offers average snacks with limited options and overcooked food. The facilities are sufficient, albeit with room for improvement. Price-wise, it offers decent value for money.
Rooms
7.0
The rooms are in a good enough condition, with a large bed. Some can feel claustrophobic due to painted-out windows, while front-facing rooms offer better views.
Service
9.0
The doorman, Joseph, and the duty Manager, along with the Security staff, really stepped up to provide excellent service despite occasional confusion in arrangements.
Location
8.0
The hotel is located in a great central area, near theaters and major attractions, making it ideal for exploring London's busy sites and attending shows.
Dining
6.0
The dining options at the French patisserie are somewhat limited, with average snacks and occasionally overcooked food.
Facilities
7.0
The hotel offers adequate facilities, though there is room for improvement.
Robert
United States of America,
December
2023
8.0/10
I had a pleasant stay at the hotel with great amenities and a central location. The rooms were a mixed bag of positives and negatives, but the service and convenient location made up for it. The dining experience left something to be desired, but overall, a good value for money.
Rooms
7.0
My room on an upper level was comfortable with a great shower. However, the TV quality was lacking, and the air conditioning could have been better.
Service
9.0
I was impressed by the excellent service from the doorman to the reception staff. They even allowed us a late check-out at no extra cost, making our stay hassle-free.
Location
9.0
The hotel's location was ideal for exploring London, being central and close to metro stations. The proximity to major attractions and theaters made it very convenient.
Dining
7.0
The dining options catered to different tastes, but the atmosphere was lacking. However, the professionally served eggs benedict were a highlight.
Facilities
8.0
The hotel offered a range of facilities that were well-maintained and met my needs during the stay.
Ron
United States of America,
December
2023
8.6/10
I absolutely loved my stay at the hotel! The rooms were well-appointed with fantastic newly refurbished bathrooms, and the air conditioning worked really well. The service was top-notch from the doormen to the reception staff, providing excellent customer service. The location was perfect, within walking distance of everything I needed. However, the dining experience was a bit lacking in options. Overall, a great value for the money.
Rooms
8.0
The rooms were well appointed with fantastic newly refurbished bathrooms and had good air conditioning.
Service
9.0
The service was wonderful, especially the doorman who went above and beyond to make my stay memorable.
Location
10.0
The hotel's location was incredibly convenient, within walking distance of multiple underground stations and close to many attractions.
Dining
7.0
The dining options were good, but I wish there were more choices available for the prices paid.
Facilities
9.0
The facilities were top-notch and exceeded my expectations.
Sidney
United States of America,
December
2023
7.6/10
I had a mixed experience at this hotel. The location was excellent, right in the heart of London with easy access to theaters and Covent Garden, but the room had some drawbacks like a view of the back of an air unit and a frosted window in the bathroom. The service was top-notch, especially the doorman, Joseph, who went above and beyond to assist. Dining lacked atmosphere, but the hotel offered seasonal dishes. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room had its flaws with a view of the back of an air unit and a frosted window in the bathroom, but it was decent overall.
Service
9.0
The service was exceptional, especially the doorman, Joseph, who was very pleasant and cheerful.
Location
9.0
The hotel is ideally located in the heart of London, close to theaters, Covent Garden, and with excellent access to the city center.
Dining
6.0
The dining experience lacked atmosphere but offered seasonal dishes that catered to various tastes.
Facilities
7.0
Great location
Room flaws
Edward
United States of America,
December
2023
8.0/10
The hotel is ideally located for theaters, right opposite the Savoy with Covent Garden behind, making it easy to access all Central London attractions. The rooms are spacious with a huge king-size bed and a sofa bed but lacking enough space to open a suitcase. The service at the reception desk was pleasant and cheerful, though there seemed to be some confusion with arrangements. The location is fantastic, close to everything in London and easily accessible from the tube. The dining options cater well for vegetarians at the French patisserie. Facilities are well-maintained and offer a snack menu.
Rooms
8.0
The rooms are spacious and feature a huge king-size bed and a sofa bed, but there is very little space to open a suitcase.
Service
7.0
The service at the reception desk was provided in a very pleasant and cheerful manner, but there were some moments of confusion with arrangements.
Location
9.0
The hotel is ideally placed for theaters, right opposite the Savoy and with Covent Garden behind, making it easy to access all Central London attractions.
Dining
8.0
The dining experience caters well to vegetarians at the French patisserie.
Facilities
8.0
The facilities are well-maintained and offer a snack menu.
great location
limited suitcase space
John
United Kingdom,
November
2023
7.8/10
The hotel is perfectly situated in the bustling theater district opposite the Savoy and with Covent Garden just behind, making it an ideal hub for exploring Central London. The rooms offer a good level of comfort, despite a slightly drafty bathroom frosted window scenario. While the service is attentive from the helpful doorman to the reception and bar staff, some additional customer service training wouldn't hurt. The dining options, including the French patisserie and tempting egg benedict choices, cater well to various tastes. Overall, the hotel provides a convenient and vibrant stay, with great potential for an even better experience.
Rooms
7.0
The rooms are in good enough condition, although the frosted bathroom window allows for a frosted vision from outside when lights are on. They provide all the necessary comforts and are located on higher floors.
Service
8.0
The service was quite accommodating, from the welcoming doorman assisting with luggage to the reception staff and bar attendants. However, some additional training in customer service could enhance the overall experience.
Location
9.0
The hotel is ideally located in the theater district, opposite the Savoy and near Covent Garden, making it a convenient spot for exploring Central London's attractions. Additionally, it offers easy access to metro stations and various bus lines.
Dining
8.0
The dining experience is diverse, with options like the French patisserie and satisfying eggs benedict. Guests can enjoy a variety of food choices to suit different preferences.
Facilities
7.0
The facilities provided are adequate and offer a comfortable stay for guests to enjoy their visit to the theater district. Additional enhancements could further elevate the overall experience.
Paul
United Kingdom,
November
2023
8.2/10
The hotel is perfectly located, just opposite Savoy and with Covent Garden behind, making it easy to reach all Central London attractions. The rooms have a frosted window in the bathroom for privacy and were equipped as requested for wheelchair accessibility, although the draughty bathroom window was a downside. The service, especially from a doorman named Joseph, was exceptional and really made the stay pleasant. The dining options cater to all tastes, and the French patisserie is a delightful addition. However, the prices paid for dining should include more variety for value. The facilities are well-maintained and enjoyable for guests.
Rooms
7.0
The rooms were well-equipped with facilities as requested, although the draughty bathroom window was a downside.
Service
9.0
The service was exceptional, particularly from the doorman, Joseph, who went above and beyond to assist guests.
Location
9.0
The hotel is ideally situated for all Central London attractions, theaters, and dining options, with easy access to the river and theater district.
Dining
8.0
The dining experience offers a variety of options catering to different tastes, with a great addition of the French patisserie, but more variety for the prices paid would enhance the dining experience.
Facilities
8.0
The facilities are well-maintained and enjoyable, providing a comfortable stay for guests.
Harry
United Kingdom,
October
2023
8.2/10
The hotel is located in a fantastic central area, making it convenient for all the amazing sites I wanted to visit. The rooms were comfortable with mostly clean bathrooms and a great shower. The helpful receptionists really made a difference in ensuring a pleasant stay, especially Joseph, the doorman who was incredibly nice and went above and beyond to assist. The dining options were a bit limited, but the location more than made up for it. Overall, a great value for money stay with a few minor downsides.
Rooms
8.0
The rooms are comfortable and come with lovely en suite facilities and a great shower.
Service
9.0
The receptionists and the security staff were exceptionally helpful and made a significant difference in ensuring a pleasant stay.
Location
10.0
The hotel is located in a great central area, providing easy access to all the amazing sites in London.
Dining
7.0
The dining options were a bit limited, but the central location made up for it.
Facilities
7.0
The hotel offers all the basic facilities needed for a comfortable stay.